Background & Beginnings
Paresh Shah attended Northeastern for his undergrad, BU for his master’s degree, and Babson for his MBA. He took a job at Digital Equipment Corporation (“DEC”) in a post-sales role, working with hospitals. He then went to work for a much smaller company, before venturing out on his own. For a number of years, Paresh worked as an independent consultant in the HIPAA compliance space.
After a few years, Paresh incorporated the company, and soon after won an Air Force contract. This heralded a period of major growth – the company was highlighted on the Inc 500|5000 list of fastest-growing private companies for 6 years in a row, from 2007-2012.
MindLeaf provides two main offerings: medial support services (which could be anything from medical coding and auditing, to a host of other roles) and compliance services (for HIPAA, and other healthcare regulations). The firm has grown to over 200 employees, working in 35 different states across the country.
The organization’s vision is being the “premier healthcare compliance and medical support company to hospitals of less than 200 beds, and military clinics,” Paresh shared. Healthcare is a bourgeoning field, driven by the graying of the population, the onset of new diseases and regulations, and the growing trend towards patient involvement. All of these shifts will require changes in the existing landscape, which is an opportunity for a company like MindLeaf to add value.
Most Successful Projects
“As a small company, just concentrate on what you know,” Paresh explained. MindLeaf has gone on to outsource much of their IT, payroll and HR. The company recently migrated to Office 365 from Office Small Business server, and is in the midst of transferring their accounting and finance system to a cloud-based solution.
MindLeaf has built powerful technologies for its clients as well, including a comprehensive referral management program in 2005-2006 for a Defense Department hospital. At the time, this was a brand new concept, and transformed the hospital into a “single stop shop.”
For Paresh, the proudest moment comes fairly regularly. He described himself as feeling the most pride when a customer comes and says “We like the work you have done…the process, and the people you have provided.”
I have a feeling Paresh is going to have a lot to be proud of in the years to come.